Privacy Policy

Effective Date: June 1, 2025

Paint & Colors Corp. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal data, and outlines your rights under the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.

1. Information We Collect

We collect the following categories of personal information:

a. Identifiers

  • Name, phone number, email address, physical address

b. Commercial Information

  • Vehicle make, model, VIN

  • Service history

  • Insurance and billing information

c. Internet or Other Electronic Network Activity (if applicable)

  • Interaction with our website (IP address, browser type, cookies)

d. Geolocation Data

  • General location (derived from IP address or customer-provided data)

e. Inferences

  • Preferences or interests inferred from service history

We collect this information directly from you (e.g., when you contact us or schedule a service) and indirectly (e.g., through cookies or third-party providers).

2. Legal Basis for Processing (GDPR)

Under GDPR, our legal bases for processing your personal data include:

  • Consent (e.g., marketing communications)

  • Contractual necessity (e.g., to provide services)

  • Legal obligation (e.g., tax compliance)

  • Legitimate interests (e.g., fraud prevention, service improvement)

3. Use of Information

We use the information we collect for purposes including:

  • Providing and managing auto body and repair services

  • Processing payments and insurance claims

  • Communicating with you about services, appointments, and promotions

  • Improving customer experience and service quality

  • Complying with applicable legal obligations

4. Sharing of Information

We do not sell personal information. We may share information with:

  • Service providers: Such as parts suppliers, IT support, payment processors

  • Insurance companies: For claims and billing

  • Government authorities: When required by law

All third-party processors are contractually obligated to protect your data and comply with applicable laws.

5. Your Rights

Under CCPA (for California residents):

You have the right to:

  • Know what personal information we collect and how we use it

  • Request deletion of your personal information

  • Opt-out of sale (not applicable, as we do not sell personal data)

  • Non-discrimination for exercising your privacy rights

To exercise your rights, contact us at [insert email or web form].

Under GDPR (for EU/EEA residents):

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Delete your data (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

Contact us at [insert email] to make a GDPR request.

6. Data Security

We use administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or storage is 100% secure.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law (e.g., accounting and tax regulations).

8. International Data Transfers

If you are located outside the U.S., please be aware that your information may be transferred to and stored in the United States. We ensure appropriate safeguards are in place to protect your data.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this policy to reflect legal or operational changes. Updates will be posted on our website with the new effective date.

11. Contact Us

To exercise your rights or ask questions, contact:

Paint & Colors Corp.
250 Briggs Avenue
Costa Mesa, CA 92626
Email: info@paintncolors.com